I called in to ask for a product that was on their website and this Asian lady did not even check to look, and said we don’t have the product “bye bye”. Such bad customer service. DO NOT GO HERE. They will not provide you with good healthcare. They’re only looking after theirselves
We have been using Martina and team for years to fill prescriptions. They are prompt, responsive and helpful. We won't go anywhere else. It would be nice though if they used some technology to book vaccine appts. We go to Shoppers instead. And please make it very clear what the three different queues are for. People are confused and jump queue. And the pricing on the non prescription items is not competitive.
In my experience, the pharmacist was not friendly or helpful. They seemed annoyed by my presence. Not a great feeling when you try to give the small local pharmacy a chance. I was expecting good customer service.
Pharmacy was very friendly, honest and helpful. Although we did not end up getting the prescription filled, May went out of her way to call the insurance company for us to ask why the medication was not covered.
They do not provide withdrawals for moneygram transfers, even though they are listed as an agent. They don’t even have the integrity to tell you honestly that they don’t provide the service, but will come up with fake excuses such as “our network is slow today”, but refuse to withdraw the money even on a different date.
The staffs in pharmacy provide high degree of customer service, they are kind and patience unlike the staff in post office, since I rarely send a package I am confused of certain things, but she end up just show impatience and rude attitude by answering my questions. I was disappointed for the service provide in post office.
Friendly and helpful. You can ask doctor to send proscription to them directly and they will call you to confirm. They understand English, Cantonese and Mandarin.
The ladies are very professional and friendly. Always taking the time to care for patients. Have been going here for many years.
Always eager to help
This pharmacy is amazing. The staff here really care about their clients and their well-being. Highly recommended.
Pretty good hours. The pharmacists are friendly and answers any questions I have regarding my medications clearly. There's a Canada Post office inside too so that's convenient!
I have been obtaining my MEDS from this pharmacy for many years. The entire staff is very friendly and helpful. Martina is superbly knowledgable and always has my best interests at heart. She always has time to give me a thorough explanation about my meds. Going there is always a fun experience for me. One of the things I love the most is that upon entering the store, they look up from the pharmacy counter and give me a warm greeting by name. THAT....is a very rare thing, these days. The service is excellent. I wish that more stores were run like BHP..And yes, there is a Post Office inside and it is run by a lady who really knows how to be a Postmistress. She too is a pleasure to do business with.
Bayview Hill Pharmacy is a Canadian Pharmacy based in Richmond Hill, Ontario. Bayview Hill Pharmacy is located at 420 Hwy 7, Richmond Hill, ON L4B 3K2, Canada.
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