Amazing experience at Top Scalp Richmond! They checked my scalp, explained my hair loss concerns so clearly, and gave me a treatment tailored to my needs. The specialist was professional, and the scalp plus neck/shoulder massage made it even better. I also loved the product I tried and bought it to take home. Highly recommend!
Not Honest – Hidden charges and poor service I walked in and asked about a haircut, the female staff told me it was $40 and said she could take me right away since there were no other customers. After I sat down, she suddenly added that shampoo would cost an extra $10. Since I was already seated, I went ahead with it. During the wash, she scratched my scalp (Because her NAILs), I felt rough and rushed. I’m not even sure if conditioner was used, because she only rinsed my hair twice-maybe once with shampoo and once with conditioner—but both times she scratched my scalp. When I sat down & showed her a hairstyle photo on my phone, without asking, she directly took a picture of me with her own phone, which I found very impolite. Overall❌I felt the salon was crooked about their pricing, and the service gave me an unfriendly impression✖️.
I had a wonderful experience with Kelly. She was so professional and understood exactly what I wanted. She fixed a very bad cut from another place and gave me exactly what I wanted. They also give you a deep head message when you wash your hair. Highly recommend this place.
I had an amazing experience with the Top Scalp treatment! Before trying it, I struggled to remove dead skin and dandruff from my scalp. Even anti-dandruff shampoos weren't effective, and I was unsure of what to do. However, after the Top Scalp treatment, my scalp feels very healthy, and I no longer experience any itching. This is a must-try if you're dealing with dandruff problems like I was! Additionally, the treatment process was incredible! I received a VIP treatment that included a massage and a spa-like experience as part of the Top Scalp treatment. It was very relaxing!
I cut my hair today and it was truly an amazing experience! Kelly is so thoughtful and knowledgeable! She knows exactly how to cut your hair, especially if you have thick hair like me. All the workers are really nice! I also love the cleanliness of this salon. I will definitely be coming back! I also highly recommend the aqua hair cream Kelly told me about. It smells amazing and makes your hair very soft! 10/10 customer service!
Ally and Kelly are truly dedicated to providing the best hair treatments possible! My scalp issues are completely gone and nearly never itchy. Thank you, Vivid Hair!
I had been looking for a korean or japanese salon to do my hair. When my friend told me of this place, I immediately said we should go. Everybody was so nice and thoughtful because after I got my haircut, I was waiting for my friend who was getting her hair colored. It was past there closing time, but they still continued assisting us. They noticed I didn't like my hair at first, so they fixed it and I love it so much. Even gave us hair and make up recommendations. I will come back again for sure.
Vivid Hair & beauty is a Canadian Hair salon based in Richmond Hill, Ontario. Vivid Hair & beauty is located at 9555 Yonge St Unit 20, Richmond Hill, ON L4C 9M5, Canada.
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