It is the worst thing I every drink, I’m 100% sure they did not put creamer and sugar, it even taste bitter cause there are no sugar in it never try this store! Disgusting!
Despite the negative reviews, I've actually had a pleasant experience each time I come here! The tearistas are all friendly, and I appreciate that they greet customers immediately and also thank them for coming.
Everytime I visited, I got given the biggest attitude by the cashiers. Thought I'd give it another chance today and one worker welcomed me but the other one practically glared at me. While she was taking my order, I felt rushed and seemed like she sighed at me for having to ask me for my ice and sugar. It's different workers each time
Visited around 8 pm. They said they sold out earl gray tea. Only have golden aged milk tea. I ordered this one and it’s turn out so awful. They obviously diluted the tea and it tasted like water. I can’t believe they dare to do that just to save some cost the end of the day (brew new one might wasted). But that fundamentally not right for such a big corporate. Also it’s insult customer s taste bud. Everyone can tell you are drinking real tea or just water with tea color in it. I will never go back for purchase and I urge everyone not to visit for such an immoral business.
Decent location but management really needs to do something about the staffing. It seems like a lot of reviews are saying the same thing There was only one girl working behind the counter and taking orders and there was a line out the door. She couldn’t keep up with doing both jobs, felt kind of bad. Seems like it’s like this every night. Wouldn’t be surprised if the turnover rate for employees is high because of poor management
I agree with J. Ordered extra coconut jelly, didn't get it at all. Tapioca wasn't sweet either. This is a universal experience, PLEASE FIX THIS. 50% sugar became water too, absolutely horrible location. DO NOT VISIT.
My go-to bubble tea place! Teas are always tasty and refreshing. Always a great experience placing orders and service is very quick. I would absolutely love to be able to bring my own reusable container / cup into the store instead of the plastic cups provided. Great place nonetheless!
Chatime Bubble Tea is a Canadian Bubble tea store based in Richmond Hill, Ontario. Chatime Bubble Tea is located at 10909 Yonge St, Richmond Hill, ON L4C 3E3, Canada.
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