I think they are amazing with us as a whole family..but so good with the puppies. Amazing staff in front and veterinarian is super with them.
First time pet owner. I've had a nightmare with my puppy's examination this morning at another vet. I came to this hospital later in the day as my puppy was getting sicker throughout the day & this hospital was recommended by the lady I got my dog from. Kristen and Dr.A we're amazing. Not only did they stay late just to take care of my puppy. Kristen really did an amazing job with my pet. She fed him when he wouldn't eat all day long & more importantly she put me and my boyfriends mind at ease. Showed us exactly how to take care of our baby and didn't leave work until after 8pm just to make sure my puppy and his owners were okay. Thank you SO much Bayview. & especially you Kristen.
They did a great job with my dog, didnt charge to bad either. Very impressed with this vet and his assistant.
I would not recommend anyone to bring their pet here. The vets customer service is horrendous! He always mentions to buy food from him as well which is quite annoying. He is also extremely short with words so you get no in depth information about anything going on with your pet. Also, no follow up phone call to give test results that you paid for. Terrible, terrible service!
Dr. Arrabi's English is slightly hard to understand but he seems to know what he's doing and has taken care of my dog throughout the years with his minor illnesses, vaccinations, tests and neutering. I just wish he was more thorough in his explanation of things during my appointments. His reception staff has changed throughout the years due to high rate of turn over (not sure if they are staff or students) and they also play the role as the vet assistant (I guess because they are a smaller clinic). I am not sure what qualifications the reception/vet tech staff have but they never seem too knowledgeable when asked about animal related medical questions. They often seem 'not to sure' and fail to provide me with the information that I need. My experience at other Vet Clinic's since have been much more "professional" and 'inviting' and "welcoming" than what I have experienced here. For this reason, I made the decision to bring my dog elsewhere to receive better service now that I been to 2 other clinic's and received service in a more positives way.
Bayviewwoods Animal Hospital is a Canadian Veterinary Care based in Richmond Hill, Ontario. Bayviewwoods Animal Hospital is located at 1480 Major Mackenzie Dr E c10, Richmond Hill, ON L4S 0A1, Canada.
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