I would rate this salon 4 out 5 for following reasons.The salon itself is beautiful and clean. I like the atmosphere there and salon leaning standards. ( gloves , one time plastic bags and tools ). 5 starts for that !!! But result of shellac manicure is 3/5. I didnt had much time to ask change smt. I would say not that professional - !Overall , 4 stars not bad,not bad
A very sorry experience. I got the mani-pedi groupon. We walked in, it was clear the ladies didn't speak much English and that is fine, one of them wiped the area real quickly while we were trying to get ready for the service, that should have been done when we were checking in. All I know is that 5 of my fingers bled when she cut my cuticles, she applied some antibiotic mixture that frankly I did not trust. I went with a friend, the color she chose for her nails wasn't available. The lady who worked on my hands was stretching and cracking her neck before me like she was extremely exhausted. There were old clips of nails on the table she didn't bother cleaning. I just don't understand why do the job so half-heartedly? Very unprofessional. Just for information I asked for facial options, the facial person 'upstairs' wasn't there. I asked for the hair stylist, she wasn't there either. Then the lady asked me if I wanted a trim, she could do a straight trim for $25. Um, no thank you. To top all of the terrible experience she charged us tax at our exit that was not mentioned anywhere on the groupon promotion. Very misleading.
The actual spa is very nice. Clean and very neat. However, I was cut in five nails during my manicure. The pedicure was much better, but the shellac manicure was sloppy. They don't use cuticle gel or allow you to soak Your hands beforehand, which I thought was odd. It was actually painful and extremely uncomfortable. Two of my fingers swelled up the next day. I definitely won't be coming back.
This place is horrible. She cut my toe during the pedicure and it bled a lot. I asked her to please consider not charging me taxes or shellac removal and she still charged me. Then the shellac polish chipped off my manicure the next day. They were snotty and rude and dont speak English. And my toe still hurt th hurt next day. This place should not be in business
They dont even deserve one star!! Had to give them the one star to get this far! I am so sorry I went there, I only did because I had the groupon and I had already paid for it. I should have read all the reports beforehand because I wouldnt of gone at all! I found their nail polish very thick like it was old. The lady who did me wasnt friendly at all it was like she just wanted to get on with her day and make as much tips as she could! I felt like I was a. Piece of meat on a assembly line. They may as well have had a robot doing her job. I wouldve had better care , and better conversation if it was! I dont know where they get these people from but they clearly are not fit to work with people! There is the lady there not too far from me, who didnt get any water from her feet to go in when she was having her plan appear. After complaining she got her water but she did feel uncomfortable as her feet warm to soak do you laugh and you get the loose skin off. She also cut another ladies cuticle Way too short because she screamed out in pain because it looked like it was bleeding! I was on my way out so I didnt know what happened after that! They shouldve paid me to go there and I still wouldnt have and Im so sorry that I did ! Never again and I was enough people took the time to complain or there wouldve been a lot more complaints and I am reading now! I was just there once and this is what happened to two people ! I am so mad and disappointed they have not heard the end of this as Im going to call the better business bureau and group on because this! Do yourself a favour and stay well clear of this place!
Medic Spa is a Canadian Spa based in Richmond Hill, Ontario. Medic Spa is located at 8910 Yonge St #9, Richmond Hill, ON L4C 0L7, Canada.
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