I had a very relaxing 50 minute Hot Stone Massage with Yu Sik Kim as my RMT. He did an amazing job and was very friendly! The staff was also super nice and friendly! I definitely will recommend this place to my friends and family! I definitely will book my next massage with this place!
I had an amazing experience here with a lady at the service desk. She told me she only works there one day a week I needed something printed for a documentation purposes for service Ontario. I walked in and asked if potentially they could help me print a piece of paper. She was absolutely amazing and helped me save so much time I even offered to give money, but she declined as she said that God reward her in other ways absolutely amazing experience and an amazing service representative. You guys have very hard to find genuine and help people nowadays will definitely visit for a massage due to this amazing experience
It's a little pricy considering the industry standard price I've seen at other massage spas. $124.00 for 50 minutes is a bit much. The service received was ok but not worth $124.00. I might go back, but I'm not sure if I want to spend that much. Another thing to note is that a tip was requested at the cash. This is not a restaurant. It's a physio massage therapy business, a medical treatment, when is a tip ever requested at an establishment like this. You don't tip a doctor, I didn't get a haircut or manicure or pedicure. That was not professional. They also they don't take insurance plans. You have to do the claim yourself. I was not impressed!
I had an amazing experience during my RMT massage this Monday. Therapist's name was Joseph! Throughout the session he was very professional, his pressure was amazing and the hot towel was a great touch each time! I felt so much relief after our session and will definately come back again for another massage! Thank you so much Joseph!
Professional staff, knowledgeable massage therapists who listen and use their professional mannerisms to discuss any issues you may have. A special thanks to Nancy! You have magical hands. Thanks
Everyone was very nice. My masseur was wonderful, always ensuring that I was comfortable and that the pressure was good. Would go again.
It's a hit and miss. Some of the massage therapists are great, others need more practice.The receptionist depending on who you get is either meh or very helpful.The atmosphere is like all spas, nothing out of the ordinary.Pricing is on par with other spas.I go because the massage therapist I have is really good otherwise I would have kept looking.
The experience is always great at Hand and Stone. The front desk staff are always friendly. You may like some staff over others for your facial or massage since those will be individual preferences, but almost everyone I've had has been good so far (I mostly get facials done). The membership is worth it if you're going to go every month for either service, so definitely consider it! Overall, great service and atmosphere. I always leave feeling pampered and refreshed.
Great location with great service. Too bad its almost always booked.
Very nice spa. Nice atmosphere and friendly workers
Hand & Stone Massage and Facial Spa – Richmond Hill is a Canadian Spa based in Richmond Hill, Ontario. Hand & Stone Massage and Facial Spa – Richmond Hill is located at 10909 Yonge St Unit 6, Richmond Hill, ON L4C 3E3, Canada.
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