One staff member was rude, could have been the manager...light hair older small and skinny...this review is late but was thinking of going to check on some dress pants and recalled the last time I had gone in about 6 months ago. She replied in an unacceptable way. As if she couldn't be bothered or hadn't the time of day to answer the question. We all know that type....wanted to tell her to get off her high horse...
I had a great experience shopping at this store a few days ago. Sahar was very helpful, professional, and friendly in regards to my purchases and returns. I recommend anyone that wants to shop here to ask for her assistance and advice!
Almost half of my work/formal attire are from RW&CO and since covid I got used to online shopping. Today, after a very long time I visited this store to browse and see I’d like sth to purchase. The staff used to be nice, but mot anymore. 30 minutes left to closing, the staff/manager started picking up on me; “do you want the blouse you’re holding?” I was looking at to decide whether I want it or not. She grabbed it and put it somewhere else. I ignored this rude behaviour and kept browsing. Again and again she picked up on me. I spent a very uncomfortable 10-minute at RW&CO. I will keep shopping at RW&CO for sure, but not this branch at Hillcrest.
I love their clothes and their styles. They match my taste in clothing. I have been shopping (both purchase and return) with RW&CO for a long time and they haven’t failed to deliver good quality so far. The store is well-maintained and there are lots of parking spots available in the Hillcrest Mall parking lot.
A nice clothing store, Canadian brand of Reitman's. Mostly focuses on younger customers' fashion trends (i would say up to 40-45). Has both ladies' and gentlemen's apparel.
I did not have a good experience at this location during check out, where I was prevented from receiving my CAA discount without first providing my name and postal code. I have purchased from this location before and was never required to provide as a condition of sale and promotion my private information. If this is a policy of RW (which I doubt that it is), I hope that the appropriate level of management address this with staff as it is ridiculous to require this information as a condition of sale.
RW&CO. is a Canadian Clothing Store based in Richmond Hill, Ontario. RW&CO. is located at 9350 Yonge St Unit F011A, Richmond Hill, ON L4C 5G2, Canada.
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