Teas and boba are okay but overpriced. The staff were very rude and treated us like we were inconveniencing them for some reason. Very strange, happened multiple times too. Won’t be going back anymore
No service at all, while I am sitting down, a guy called Dennis just walk to my table with a notepad, not even said a word with a porker face and wait for my order. A min later, he came back to drop off chopsticks and water , same as before no words no facial expressions.
I usually go to the Ten Ren’s on Highway 7 in Richmond Hill, and sometimes the one inside Langham Square. This was my first time visiting the Ten Ren’s on Major Mackenzie, and honestly, it was a very disappointing experience! Aside from asking how many people when we walked in, the staff didn’t say a single word to me throughout the whole visit. The person who took my order (a male staff wearing with glasses and messy hair) didn’t speak at all — no greeting, no response when taking my order, no words when putting food on the table, nothing! Even after I paid, there was no “thank you” or “goodbye.” The whole atmosphere felt cold and strange, and the food was just so-so. Unfortunately, I don’t think I’ll be coming back to this location.
Horrible experience today. They made the wrong order, gave it to someone else, then placed a new order at the end of the queue. Took 35+ minutes for a boba tea order, they didn't apologize and were rude about it ... not to mention it was super over priced to begin with.
The food is great but so many food flies everywhere and it land into my drink, which I only had 2 sips.. spoke to the waiter, he have no comment and no intention to change my drink, nor any discount, will never come back again.
Great restaurant for Taiwanese fare. Got the braised beef rice bowl and it complimented the hot taro coconut tea well. By the end of the meal I was stuffed. It may be because the restaurant was filled to capacity but the servers don’t check in on the tables that often. Overall it’s like the Cheesecake Factory for East Asian tea lovers. Highly recommend dining in here if you can.
This location has lots of families and younger children, so it's good if you got kids. The food and drinks are better than other locations, and their menu is different and in my opinion better. I give them 8/10!
Ten Ren‘s Tea is a Canadian Taiwanese restaurant based in Richmond Hill, Ontario. Ten Ren‘s Tea is located at 1070 Major Mackenzie Dr E Unit F110, Richmond Hill, ON L4S 1P3, Canada.
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