Beware! Total fraud! Brought wrong pizza also was smashed, called customer service (55 minutes on hold), been promised refund, instead was charged again for replacement pizza!!!! Don't ever will buy there.
Absolutely terrible service, they delivered my pizza to the wrong house and tried to tell me I was in the wrong. And started speaking Persian to each other about us while we could still hear them on them on the phone. Absolutely terrible service never ordering from here again.
Ordered 2 pizzas, both wrong. Both missing a topping. When the staff at this store are making these pizzas, they know they’re making it wrong but they don’t seem to care and send it out anyways. I called customer service and they were absolutely no help. Really disappointed.
A good meat supreme slice, delicious garlic bread, and a wonderful bottle of water. Would have been 5 stars but the bathroom was broken and the employee could not refer me to the nearest bathroom.
2 hours to get pizza! First they brought pizza with half ingredients on it , said they putting urgent order to replace it. And hour later pizza still not here!!!! Take your business elsewhere save your time .
Very, very delicious I was very satisfied, I get the chicken and cheese pizza, it is always cooked very well and I love toasted pizza, this pizza is cooked really dry
Very bizarre interaction with delivery driver. First and last time I order from Pizza Nova. Placed an order via the Uber app. I always tip through the app. When handing over the food, the driver demanded a tip. That's fair. These places don't pay living wages. When we explained it was through the app, he didn't want to leave without another tip. He said he wouldn't get it via the app. a) We order on Uber for the convenience. b) No one carries cash anymore. c) Tipping is important but I can't double tip. d) If the restaurant is short changing you on the tip, please take it up with them. e) Please don't linger at the door constantly asking for tips. We tip every time but we can't tip via the app and directly. To Pizza Nova, please pay your drivers living wages. Gas prices are skyrocketing. Car maintenance isn't cheap. They shouldn't have to be worried about getting tips to get minimum wage. Also, if there is a problem with the app, then remove yourself from Uber. Tips through the app should be going to drivers! Delivery, taxes, and "other" Uber fees alone are 10.8 dollars. Some of that should go to the driver!
Pizza Nova is a Canadian Pizza restaurant based in Richmond Hill, Ontario. Pizza Nova is located at 18 Levendale Rd, Richmond Hill, ON L4C 4H2, Canada.
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