7
18 Levendale Rd, Richmond Hill, ON L4C 4H2, Canada
Richmond Hill, Ontario L4C 4H2
+14164390000

Beware! Total fraud! Brought wrong pizza also was smashed, called customer service (55 minutes on hold), been promised refund, instead was charged again for replacement pizza!!!! Don't ever will buy there.

Absolutely terrible service, they delivered my pizza to the wrong house and tried to tell me I was in the wrong. And started speaking Persian to each other about us while we could still hear them on them on the phone. Absolutely terrible service never ordering from here again.

Ordered 2 pizzas, both wrong. Both missing a topping. When the staff at this store are making these pizzas, they know they’re making it wrong but they don’t seem to care and send it out anyways. I called customer service and they were absolutely no help. Really disappointed.

A good meat supreme slice, delicious garlic bread, and a wonderful bottle of water. Would have been 5 stars but the bathroom was broken and the employee could not refer me to the nearest bathroom.

2 hours to get pizza! First they brought pizza with half ingredients on it , said they putting urgent order to replace it. And hour later pizza still not here!!!! Take your business elsewhere save your time .

Very, very delicious I was very satisfied, I get the chicken and cheese pizza, it is always cooked very well and I love toasted pizza, this pizza is cooked really dry

Very bizarre interaction with delivery driver. First and last time I order from Pizza Nova. Placed an order via the Uber app. I always tip through the app. When handing over the food, the driver demanded a tip. That's fair. These places don't pay living wages. When we explained it was through the app, he didn't want to leave without another tip. He said he wouldn't get it via the app. a) We order on Uber for the convenience. b) No one carries cash anymore. c) Tipping is important but I can't double tip. d) If the restaurant is short changing you on the tip, please take it up with them. e) Please don't linger at the door constantly asking for tips. We tip every time but we can't tip via the app and directly. To Pizza Nova, please pay your drivers living wages. Gas prices are skyrocketing. Car maintenance isn't cheap. They shouldn't have to be worried about getting tips to get minimum wage. Also, if there is a problem with the app, then remove yourself from Uber. Tips through the app should be going to drivers! Delivery, taxes, and "other" Uber fees alone are 10.8 dollars. Some of that should go to the driver!

Show Map

Pizza Nova — Pizza restaurant in Richmond Hill

We are glad to greet you!

Pizza Nova

Pizza restaurant at 18 Levendale Rd, Richmond Hill, ON L4C 4H2, Canada. Here you will find detailed information about Pizza Nova: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    11 AM–12 AM
  • Monday
    11 AM–12 AM
  • Tuesday
    11 AM–12 AM
  • Wednesday
    11 AM–10 PM
  • Thursday
    Closed
  • Friday
    11 AM–1 AM
  • Saturday
    11 AM–1 AM

Rating

2
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
18 Levendale Rd, Richmond Hill, ON L4C 4H2, Canada.
City:
Richmond Hill
Phone:
Postcode:
L4C 4H2

About Pizza Nova

Pizza Nova is a Canadian Pizza restaurant based in Richmond Hill, Ontario. Pizza Nova is located at 18 Levendale Rd, Richmond Hill, ON L4C 4H2, Canada.


Please contact with Pizza Nova using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Pizza Nova opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

Are you the owner?
You can make a change to the page:
Edit this page

ALL reviews about Pizza Nova

  • Slava K
    Added 2025.12.07
    Beware! Total fraud! Brought wrong pizza also was smashed, called customer service (55 minutes on hold), been promised refund, instead was charged again for replacement pizza!!!! Don't ever will buy there.
  • By owner
    Added 2025.12.12
    Ciao Slava, We regret to hear about your recent experience and appreciate you bringing this to our attention. Please email [email protected] with reference #12021-25, including the date and time of your order, so we can investigate further and provide an appropriate resolution. Your feedback is invaluable. We look forward to serving you again soon.?
  • Sierra Major
    Added 2023.10.28
    Absolutely terrible service, they delivered my pizza to the wrong house and tried to tell me I was in the wrong. And started speaking Persian to each other about us while we could still hear them on them on the phone. Absolutely terrible service never ordering from here again.
  • JP
    Added 2023.10.04
    Ordered 2 pizzas, both wrong. Both missing a topping. When the staff at this store are making these pizzas, they know they’re making it wrong but they don’t seem to care and send it out anyways. I called customer service and they were absolutely no help. Really disappointed.
  • Raymond Mendelovits
    Added 2023.07.08
    A good meat supreme slice, delicious garlic bread, and a wonderful bottle of water. Would have been 5 stars but the bathroom was broken and the employee could not refer me to the nearest bathroom.
  • aleksandra kovtanuka
    Added 2023.02.13
    2 hours to get pizza! First they brought pizza with half ingredients on it , said they putting urgent order to replace it. And hour later pizza still not here!!!! Take your business elsewhere save your time .
  • mitra R
    Added 2022.12.31
    Very, very delicious I was very satisfied, I get the chicken and cheese pizza, it is always cooked very well and I love toasted pizza, this pizza is cooked really dry
  • Noman Ansari
    Added 2022.11.30
    Very bizarre interaction with delivery driver. First and last time I order from Pizza Nova. Placed an order via the Uber app. I always tip through the app. When handing over the food, the driver demanded a tip. That's fair. These places don't pay living wages. When we explained it was through the app, he didn't want to leave without another tip. He said he wouldn't get it via the app. a) We order on Uber for the convenience. b) No one carries cash anymore. c) Tipping is important but I can't double tip. d) If the restaurant is short changing you on the tip, please take it up with them. e) Please don't linger at the door constantly asking for tips. We tip every time but we can't tip via the app and directly. To Pizza Nova, please pay your drivers living wages. Gas prices are skyrocketing. Car maintenance isn't cheap. They shouldn't have to be worried about getting tips to get minimum wage. Also, if there is a problem with the app, then remove yourself from Uber. Tips through the app should be going to drivers! Delivery, taxes, and "other" Uber fees alone are 10.8 dollars. Some of that should go to the driver!
Leave your own review about Pizza Nova:
Add a review

Find Pizza restaurant in Richmond Hill

You Might Also Consider

Pizzaiolo
Pizza restaurant in Ontario
7 reviews
115 York Blvd, Richmond Hill, ON L4B 3B4, Canada.
Pizza Hut
Pizza restaurant in Ontario
7 reviews
11710 Yonge St #2, Richmond Hill, ON L4E 0K4, Canada.