If I could give them 6 stars, I would! Stopped into Mecko Supply Inc. today thinking I’d just grab what I needed and head out. Instead, I walked into a place where the selection is great—but the customer service? Absolutely unmatched. They offered me coffee and chocolate, and I jokingly said, “Sure, I’ll take a sandwich.” Most places would laugh it off. Not these guys. One of them asks if I’m allergic to peanut butter (I’m not), disappears, and comes back with a legit peanut butter sandwich. I mean… who does that? Incredible. On top of that, their prices were noticeably better than the competition, and they stock actual brand-name products—not the bargain-bin stuff some suppliers try to push. Quality gear, fair prices, and people who treat you like a human being. If you’re in the plumbing or hydronics world, Mecko should be your first stop—full stop. I’ll definitely be back!
Very knowledgeable and friendly staff. Excellent selection of brands and different types of materials. Always bringing in new and innovative products. Very competitive pricing if not the lowest that I’ve come across. They endeavour to keep customers coming back.
Very kind and knowledgeable staff at Mekco. I came in for a few parts and they were extremely helpful. Merano went above and beyond to accommodate me. Thank you!
I bought a partition stop key from Mekco Supply Inc on 16/4/2022(Sat) for $23.37. A few hours later, I found that AMRE Supply carried the same product for only $10.86. I contacted Mekco Supply Inc through their chat service to see if they would do a price match. They(not sure who was the one chatted with me) told me to provide proof to them. I sent them a screen shot of the product with the price. They said I had to buy it from AMRE Supply first then show them the receipt. I replied and said if I had to buy from another store then bring the product back to them, it was not price match. It was a return for refund. I should have simply done it. Then something even worse happened. They made up a story saying I mentioned to them that I had am emergency in my apartment and had to use the key to shut off the water. The product could not be price-matched or returned if it had been used. Actually, I sent them a chat on 16/4/2022 at 9:54 am to inquire if they carried the partition stop key. They replied yes then I went to buy it at around 2:00 pm. I never told them I needed the stop key for emergency. If there was a leaking emergency in my apartment, Why I waited for four hours to go to buy the key. I wanted to buy the key just for our own convenience. In case there is leaking or I need to do repairs in the bathroom in the future, I don't have to borrow the key from management office. Then they said, 'If you bought the key from AMRE Supply online you had to pay shipping fee or you had to drive all the way to Alberta to pick it up'. I told them AMRE Supply had a store in Scarborough and they had the item available in store. Throughout the process I found that Mekco Supply was dishonest in doing their business. First of all, they set the price for the same product 115% higher than other stores. Then they made up story stating I already used the key for emergency. When I told them that was not the case, they said they would not do price match with online sellers although I already told them it was available for in-store purchase. I really did not want to deal with them anymore. I chose to absorb the more than double price but not to bother to return the item to them for refund. I am really angry. My purchase experience with Mekco Supply Inc was absolutely terrible. They are dishonest and their customer service was awful. I really wonder their five stars reviews are real or fake.
I found a cartridge (DL02GJ) for shower valve there after 3 days searching on the internet and found what I want in USA for 3 times the cost at Mekco. They have friendly staff and owner who tried to help me getting the right product. Much appreciated.
I couldn't believe I could find such a nice business. Professional, honest and fair price. Highly recommended specially to renovation & maintenance guys.
Mekco Supply Inc. is a Canadian Plumbing supply store based in Richmond Hill, Ontario. Mekco Supply Inc. is located at 110 West Beaver Creek Rd Unit 16, Richmond Hill, ON L4B 1J9, Canada.
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