The food is always excellent. I had the lamb leg, with salad, rice and potatoes. Service is fast and friendly. I go to this location often and will be back again.
At the hillcrest location there is this one Indian worker that is beyond rude and this isnt the first time that I have had an horrible encounter with her so I gave her the benefit of the doubt before but it seems like she is always this rude and disrespectful. The last time I was here I came around 7:45-7:50 and asked if you guys were still serving, I ordered 2 pitas and she was making them, i asked her to include cucumbers on the pita with a little bit of salad because my son is ALLERGIC to onions. She made a big deal about how only tomatos and onions were the only things allowed on the pita and made it seem like she was doing me a favour. She was also rushing me when making my order and made a comment about “we only get paid until 8”. And rolled her eyes. Like excuse me? Is this how your workers behave? It was not even 8 o clock yet. I came here again today and just my luck she was the one to serve me, and her attitude was beyond disgusting asking for a little extra cucumber on my salad and some dressing seems to make her upright. I know you guys have a portion but there is no way for your workers to behave like this.
I’d like to address the unprofessional behaviour of one of your staff members (the Black lady working at Hillcrest Mall location). Her attitude towards customers is completely inappropriate for such a busy location. Basic gestures like adding a few extra olives go a long way in customer satisfaction, but she made it seem like a burden. Moreover, the way she handled the potato gravy was unacceptable — she barely added any, as if she was personally saving it. The overall service quality at this Hillcrest location is noticeably worse compared to other branches. This level of customer experience reflects poorly on your brand, and I strongly suggest better training and supervision to ensure staff treat customers with respect and consistency.
Jimmy The Greek is a Canadian Greek restaurant based in Richmond Hill, Ontario. Jimmy The Greek is located at 9350 Yonge St, Richmond Hill, ON L4C 5E4, Canada.
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