7
27 Gentry Crescent, Richmond Hill, ON L4C 2G8, Canada
Richmond Hill, Ontario L4C 2G8
+16472196744

Great. Great Great. The stroller is solid. And by all the questions I had, I was attended quickly. Thanks a lot. Your stroller had helped my family since we arrived to Canada <3

Absolutely love our wagon! We had a bit of an issue when I couldn't figure out how to get the canopy set up(bought the wagon in April, didn't need the canopy until now. May have lost the user manual), but when I messaged the online chat on Saturday, the CEO Craig emailed me right away and walked me through how to get it all set up. The customer service and product is amazing! Thank you so much!

Awesome, from the unit, the customer service all of it! The wagon we got is the living version and we got it for the big thick tires for handling snow and sand. I can't speak for sand yet but on snow this thing is a tank! Nothing can stop it. Smooth operation the whole time. Lighter then I expected but bigger lol. Honestly not great for basic going around but that's not what it's for. Any outing this thing is great. room for coolers and diaper bags under the seat and just a pleasure to use! 100% recommended. When we received it one of the extras we purchased was missing, a quick message and we're taken care of and during christmas as well. Truly top notch!! Well done!

I get lots of compliments its big i can fit 4 kids but the kids are 28-32 lbs and the wheels bend with that weight and very hard to move without bending the wheeels. The push console with the parents console is too heavy for my stanley cup it falls down feom the weight. The more i use it the more i don’t like it

Scam business. They have the worst customer service ever . The owner is rude and doesn’t care about customer service. I have returned their product after seeing their worst quality product , the owner refused to return my money and blocked me from facebook. I’m out of $100 now , hope he can be happy with my $100 .this is my proof of purchase attached and I loved my veer wagon ,you can’t beat quality of veer with your lowclass wagon.

Love our wagon. Super lightweight and maneuverable. Always responds to my questions promptly. Love that there's an option to get a bundle rather than having to buy individual pieces.

We are updating our review due to ongoing dissatisfaction with the customer service we've received. One of the poles for our canopy broke, rendering it unusable. Since early May, we've been in contact with Craig via email, yet we still haven't received the replacement part. Despite our offer to cover the cost and shipping, Craig initially assured us the part was on its way, only to later deny making that promise. We have written proof of him saying that. Living in a hot sunny area, the canopy is crucial for our son's health. After spending nearly $1,000 for this product, this is unacceptable customer service.

Show Map

Famileasy — Baby store in Richmond Hill

We are glad to greet you!

Famileasy

Baby store at 27 Gentry Crescent, Richmond Hill, ON L4C 2G8, Canada. Here you will find detailed information about Famileasy: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    Closed
  • Monday
    Closed
  • Tuesday
    Closed
  • Wednesday
    Closed
  • Thursday
    Closed
  • Friday
    Closed
  • Saturday
    Closed

Rating

3
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
27 Gentry Crescent, Richmond Hill, ON L4C 2G8, Canada.
City:
Richmond Hill
Phone:
Postcode:
L4C 2G8

About Famileasy

Famileasy is a Canadian Baby store based in Richmond Hill, Ontario. Famileasy is located at 27 Gentry Crescent, Richmond Hill, ON L4C 2G8, Canada.


Please contact with Famileasy using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Famileasy opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

Are you the owner?
You can make a change to the page:
Edit this page

ALL reviews about Famileasy

  • Leonardo Oporto
    Added 2025.10.16
    Great. Great Great. The stroller is solid. And by all the questions I had, I was attended quickly. Thanks a lot. Your stroller had helped my family since we arrived to Canada <3
  • By owner
    Added 2025.10.29
    Thank you for taking the time Leo. We appreciate those of you who understand the importance of buying from a real local company!
  • Jessica Vaughan
    Added 2025.06.24
    Absolutely love our wagon! We had a bit of an issue when I couldn't figure out how to get the canopy set up(bought the wagon in April, didn't need the canopy until now. May have lost the user manual), but when I messaged the online chat on Saturday, the CEO Craig emailed me right away and walked me through how to get it all set up. The customer service and product is amazing! Thank you so much!
  • By owner
    Added 2025.06.28
    Thanks for taking the time to write this Jessica. It means a lot to our family!
  • Jim Wiles
    Added 2025.01.29
    Awesome, from the unit, the customer service all of it! The wagon we got is the living version and we got it for the big thick tires for handling snow and sand. I can't speak for sand yet but on snow this thing is a tank! Nothing can stop it. Smooth operation the whole time. Lighter then I expected but bigger lol. Honestly not great for basic going around but that's not what it's for. Any outing this thing is great. room for coolers and diaper bags under the seat and just a pleasure to use! 100% recommended. When we received it one of the extras we purchased was missing, a quick message and we're taken care of and during christmas as well. Truly top notch!! Well done!
  • By owner
    Added 2025.01.31
    Thank you Jim, we appreciate your business and your positive feedback! We are extremely happy that it exceeds your expectations!
  • Jocelyn hewitt
    Added 2024.07.20
    I get lots of compliments its big i can fit 4 kids but the kids are 28-32 lbs and the wheels bend with that weight and very hard to move without bending the wheeels. The push console with the parents console is too heavy for my stanley cup it falls down feom the weight. The more i use it the more i don’t like it
  • By owner
    Added 2024.07.20
    Hi Jocelyn, please reach out to us if you are having issues. We are here to help. [email protected]
  • Sabrina Sarwar
    Added 2024.06.07
    Scam business. They have the worst customer service ever . The owner is rude and doesn’t care about customer service. I have returned their product after seeing their worst quality product , the owner refused to return my money and blocked me from facebook. I’m out of $100 now , hope he can be happy with my $100 .this is my proof of purchase attached and I loved my veer wagon ,you can’t beat quality of veer with your lowclass wagon.
  • By owner
    Added 2024.06.08
    According to your Facebook post it is a Veer wagon you returned, not Famileasy.
  • jamie downard
    Added 2023.09.18
    Love our wagon. Super lightweight and maneuverable. Always responds to my questions promptly. Love that there's an option to get a bundle rather than having to buy individual pieces.
  • By owner
    Added 2023.11.06
    Thanks Jamie! So glad you find it easy to move, and saw great value in your purchase. These are two problems we believe we have been successful in solving.
  • Lorrie and Dan Bialecki
    Added 2023.09.04
    We are updating our review due to ongoing dissatisfaction with the customer service we've received. One of the poles for our canopy broke, rendering it unusable. Since early May, we've been in contact with Craig via email, yet we still haven't received the replacement part. Despite our offer to cover the cost and shipping, Craig initially assured us the part was on its way, only to later deny making that promise. We have written proof of him saying that. Living in a hot sunny area, the canopy is crucial for our son's health. After spending nearly $1,000 for this product, this is unacceptable customer service.
  • By owner
    Added 2023.09.09
    We are disappointed that you broke your wagon also. Unfortunately not all parts can be replaced, which we explained to you several times. We did not commit to sending you a part, we told you we would try to troubleshoot the issue, which we did. I am disappointed to see this review.
Leave your own review about Famileasy:
Add a review